Imagine your goods have finally arrived at Shanghai port after a long ocean journey, only to discover you must collect your container at a designated location that may not be convenient for your operations. This frustrating scenario faces many cargo owners using Ocean Network Express (ONE) shipping services, where the ability to request alternative pickup locations remains a persistent concern.
Discussion forum records from as early as 2018 reveal this is not an isolated issue. Standard industry practice typically sees container pickup locations determined by either the shipping line or port authorities based on operational considerations. As many shippers have experienced, cargo often becomes available "wherever it's released," leaving limited options for customization.
However, practical workarounds may exist under certain circumstances. Some freight forwarders and logistics providers offer container relocation services , transferring shipments from the designated port area to more convenient locations. These solutions inevitably incur additional transfer fees and time requirements that businesses must carefully evaluate against potential efficiency gains.
Shipping professionals suggest direct communication with ONE or its local representatives may sometimes yield positive results for alternative pickup requests. While success isn't guaranteed, clearly presenting business rationale—such as proximity to manufacturing facilities or potential transportation cost reductions—could improve approval chances.
Ultimately, the possibility of arranging Shanghai external port container collection with ONE shipments depends on specific operational factors and negotiation outcomes. Industry experts recommend cargo owners thoroughly understand pickup location policies when selecting logistics solutions and consult specialized freight forwarders when necessary to optimize their supply chain operations.