When shipping valuable cargo, the anxiety of not knowing its whereabouts can be overwhelming. Philippine Airlines (PAL) offers a comprehensive cargo service with an efficient tracking system to provide peace of mind. Established in 1941, PAL has built an extensive network spanning 40 countries and regions with 80 destinations, centered around Manila's Ninoy Aquino International Airport (MNL). This article explores how to effectively track your shipments and ensure seamless cross-border logistics.
1. Philippine Airlines Cargo Service Overview
Since its founding in 1941, Philippine Airlines has grown into a globally recognized carrier. Its network covers 35 Asian airports, 15 in Oceania, 10 in North America, and 10 in the Middle East, ensuring fast and secure air transport. Choosing PAL means selecting an efficient Southeast Asia-global logistics hub that delivers your cargo promptly to its destination.
2. Step-by-Step Cargo Tracking Process
To track your shipment, visit the Philippine Airlines official website . Navigate to the "Cargo" section and click "Track Your Shipment" to access the tracking system.
3. Entering Your Air Waybill Number
On the tracking page, accurately input your Air Waybill (AWB) number in the format "PR-XXXXXXXX". Double-check the number to avoid tracking errors.
4. Understanding Tracking Status Updates
The system provides real-time updates including:
- Booked: Shipment received
- In Transit: Cargo en route
- In Transit - Transfer: Cargo being transferred
- Delivered: Shipment arrived
- Customs Clearance: Undergoing customs procedures
These statuses help you monitor your cargo's location and progress throughout the journey.
5. Troubleshooting Tracking Issues
If your shipment status isn't available, possible causes include incorrect AWB numbers or data delays. Wait 1-2 hours for potential system updates. For persistent issues, contact PAL customer service for real-time assistance and resolution.
By integrating digital tools with its regional network, Philippine Airlines meets the needs of e-commerce businesses, manufacturers, and individual shippers alike. Following these simple steps ensures efficient use of PAL's cargo services for seamless global logistics.
Whether you're a business leader or consumer, Philippine Airlines delivers reliable cargo services across Southeast Asia, North America, and beyond, providing exceptional support for every shipment.